Comments and Testimonials

In this page we publish real comments and testimonials from our clients regarding our company, all of whom have been involved in the buying and selling of property in Bulgaria. Although we have been operating since early 2005, this page has been introduced in the summer of 2013.

We believe the experiences of our customers are truly the best references, particularly as most new clients find us via the internet, as such this page represents part of our efforts to reassure readers of our genuine professionalism.

We welcome any comments or suggestions, please feel free to share your views on us and our conduct. To read more about us, our company history and our structure, please click here.

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Derek williams, Isle of Man, Published on 2018-03-16
I received excellent, professional service, nothing was too much trouble for Yuliana and the team. Help in opening bank accounts, setting up utilities, and registering deeds. You forget just what you have to do when buying a new property but they made it a breeze.
Will be eternally grateful and recommend them wholeheartedly.
Del, London, England, Published on 2018-03-15
Excellent service all round. Highly recommend New Estates for your purchases and sales.
Sharon & Terry, Salisbury, England, Published on 2018-02-26
Thank you to Yuliana and George for their help and assistance in selling our property in Gorun. Everything was very easy and straight forward and we would have no hesitation in recommending them to anyone wishing to buy or sell a property.
Tim O’Neil , London, England, Published on 2018-01-14
I cannot recommend New Estate more highly. During the buying process July 2017 to September 2017, Christophe and his team were incredibly helpful both on the ground in Bansko and in the Sofia office. Support did not stop there. New Estate arranged setting up Bulstat numbers / electricity connections and much more. When I finally got back to the apartment late at night in December 2017, someone had even arranged the heating to be turned on before my arrival. Superb!
John Conroy, Mansfield, Nottinghamshire, UK, Published on 2018-01-05
Very friendly, helpful and efficient service when selling our apartment in Varna, Bulgaria. Thanks to Yuliana and the team.
Yana Kirilova, Sofia, Bulgaria, Published on 2017-12-09
Many thanks to the professional attitude of the owner of the agency for the purchase I made. Extreme patience, flexibility and responsiveness. I would definitely recommend this agency as a fair partner.
Elena, Moscow, Russia, Published on 2017-11-09
Good afternoon, Lyudmila!

I want to thank you for the high professionalism, for the ability to provide possible problems and give recommendations on how to overcome them, as well as for a businesslike and, at the same time, benevolent attitude in the relationship with the client. Thank you for your cooperation. Good luck in all your affairs!

Emma Chippendale, Leeds, England, Published on 2017-11-03
We received an excellent service from New Estate when selling our Bulgaria property recently. It was extremely helpful to be able to discuss matters with Christophe in the London office and we were given very good advice.
David Gibson , Warwick, England, Published on 2017-10-22
This is an excellent, professional company. Tony Vidolov was always available, honest and efficient. We sold two Sofia apartments after achieving reasonable rents over several years with New Estate as the agents. They handled both sales and looked after every aspect of the process. We are very grateful to them for removing the stress and helping us maximise the return on our investments
Carol Carpenter, Gloucestershire, UK, Published on 2017-10-13
Christophe from New Estate has been assisting me for the last 8/9 years, beginning with the purchase of 2 properties, arranging to furnish them, then for tenants to rent and finally the sale of the apartments. I would highly recommend his services, at all times he has given expert and honest advice, has always maintained regular contact and updates and has really taken away the stress of managing it all. His knowledge at all stages has been invaluable and I would highly recommend him to anyone considering buying, renting or selling property in Bulgaria.
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